Everlasting Joy: Serving & Listening in the Spirit

As we prepare to celebrate the World Day for Grandparents and the Elderly on Sunday, July 23, 2023, we all have a unique role to play. We're encouraged to reach out and visit those who may be alone, sharing the Holy Father's message that is addressed for them. This gesture is a concrete embodiment of the Church's mission to serve and a powerful reminder that even the most isolated among our elderly are integral to our communities.

• Download resources in English | French (Holy Father’s message, catechesis, the official prayer for the Day and additional pastoral suggestions)

Plenary Indulgence
The Catholic Church will grant a plenary indulgence to all the faithful who will be attending the Mass on July 23 with Pope Francis, or local Grandparents' day celebration, or on this same day "devote adequate time to visiting, in person or virtually, through the communications media, their elderly brothers and sisters in need or in difficulty (such as the sick, the abandoned, the disabled...)". Read Decree

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Everlasting joy: Serving & Listening in the Spirit

Over the past year or so, I have been working as a waitstaff member at a retirement home in the northwest Calgary. It is a quaint place for independent seniors who do not require extensive care.

My most treasured part about this job are the interactions I have with the residents at the retirement home. This, I believe to be a twofold interaction as I have noticed that the residents seldom receive family visits. The residents have a wealth of insights and wisdom to share, and what I commit to bring them in return is an infectious joy to hopefully brighten their days.

I would not have chosen this job if I had not recognized the primary commitment to bringing joy. I have my own experiences with my grandparents and my faith to thank for that; because I cannot imagine how isolating it could feel to live here without much social interaction. Interestingly, I learned from a group of residents about a differing approach taken by another waitstaff member. Residents were advised to spend their free time in their suites rather than the all-day café near the dining area, which is typically designated for leisure. This baffled me. What could possibly lead one to believe that people, particularly seniors, would prefer to be cooped up away from everyone for days on end.

These experiences further bolster my efforts to provide the most genuine and respectful service I can give. This primarily comes down to the smaller things. If there’s one thing the elderly desire from a service, is to feel that they are listened to. I cultivate this through a multitude of smaller actions, such as not just remembering and calling residents by their names; but also knowing their drink choices at each mealtime, as well as any allergies or food preferences.  I make a point to acknowledge all of these preferences or requests when serving them; and I am always open to conversation.

At the end of the day, I am here at this job to serve the elderly the best I can. I am drawn to this work, feeling motivated by the Holy Spirit to bring joy wherever I go and to whomever I interact.

As we approach 2023's  World Day for Grandparents and the Elderly, I aim to continue dedicating my service both to God and to the senior residents in the retirement home. I pray for the Holy Spirit to help me continue to share God’s love and joy with the elderly.

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Written by Christopher James (CJ) Panlilio for Faithfully. He recently graduated from St. Mary's University 's Bachelor of Arts program of Social Justice and Catholic Studies. He has further plans to take the after-degree Bachelor of Education (Elementary) program at St. Mary’s. Apart from writing fiction, he enjoys good food and drink, spending time with both children and elderly, and making puns.